Your Smart Whiteboard Surface can be wiped clean with a regular dry or slightly damp cloth. For easier cleaning, you can also use any standard Whiteboard Cleaning Spray. For tough or stubborn marks, we recommend customers use our Permanent Ink Remover.
During the first 30 days from application, we recommend cleaning your surface every day using the supplied Smart Micorfibre Cloth. After 30 days it is recommended to thoroughly clean the surface weekly with a standard whiteboard cleaner.
There are ‘shadows’ or large marks on my surface, what can cause this?
This is likely due to either improper application or the paint has been “stretched” over an area larger than advised. The Smart Whiteboard Paint application guide must be followed for all applications. The paint is formulated specifically to cover the area specified on the kit and cannot be stretched to cover an area greater than we recommend.
There are ‘shadows’ or large areas of marks on my surface, how can I fix this?
We recommend you try our Permanent Ink Remover on troublesome areas of your surface. This is an extremely high performing product which is not suitable for daily cleaning. If you would like advice on any issue, please email a picture of the affected area, along with your order number and total surface size (in square meters) to [email protected]
How to clean a whiteboard wall – Can I use alcohol to clean my Smart Whiteboard Paint surface?
Continued use of alcohol on Smart Whiteboard Paint may deteriorate the integrity of your surface and reduce performance. We have designed our range of cleaning fluids to provide the best cleaning results while maintaining the quality you expect from your Smart Surface. You can see our full range of cleaning products here.