All the dry erase products in our range are designed to be compatible with all good quality whiteboard markers. For the best compatibility, we recommend purchasing markers available here as these have been tested for optimum compatibility with Smart Whiteboard Paint.
No, like any regular whiteboard, Smart Whiteboard Paint is not compatible with permanent markers. If permanent markers are used on Smart Whiteboard Paint, we advise using our Permanent Ink Remover to remove.
It may be possible to remove a permanent marker by writing over it with a whiteboard marker. This will ‘wet’ the ink again, thus making it easier to remove. Wait two minutes, then wipe off. If this fails to work, use Permanent Ink Remover available from our web store. This is a specialised cleaner designed to remove permanent marker, stubborn stains and ghosting from whiteboards and whiteboard painted surfaces.